Our reputation speaks for itself. With over 300 glowing 5-star Google reviews, our customers consistently praise our services. They particularly love our innovative booking and collection system, which offers a seamless and efficient process. Join the ranks of our satisfied customers and experience the Empire difference.
Hello and welcome to Empire Trailer Hire! I'm Matt, the proud owner of this ever-growing venture. It's truly humbling to reflect on our journey. What began as a single trailer in my front yard has blossomed into a fleet of 60 trailers spread across 10 prime locations. Every trailer and every location has a story, a memory, and a testament to our dedication. As we continue to expand and serve our community, I want you to know that you're not just hiring a trailer; you're becoming a part of our Empire family. Thank you for choosing us, and I personally ensure that we'll go the extra mile to make your experience memorable.
At Empire Trailer Hire, we prioritize our customers' needs and understand that sometimes, plans can change unexpectedly. That's why we've introduced our 100% money back guarantee. If you need to cancel, you can do so right up until your hire commencement and receive a full refund. It's our way of ensuring you have peace of mind when booking with us.
We believe in offering flexibility and a diverse range of options to our valued customers. Whether it's a change in your schedule, an unforeseen event, or evolving requirements, you can easily adjust your booking dates, times, or even switch to a different trailer without a hitch. While changes to dates and times come at no additional charges, switching trailers is as simple as covering the difference in hire cost. Our primary goal is to accommodate your needs, ensuring a hassle-free experience while providing the best options available.
We're always here for you, anytime you need us. Whether it's a last-minute move at midnight or an early morning garden project, our trailers are available for pick up and return 24/7, 365 days a year. Our unique self-service system ensures you can access our services whenever it suits you, offering unparalleled convenience.
Quality and safety are at the core of our services. Each trailer in our fleet undergoes rigorous maintenance checks and is serviced regularly to ensure optimal performance. While our 24/7 trailer hire service means we can't check every trailer between hires, we guarantee that if there's any issue, we'll resolve it promptly, offer a trailer swap, or provide a full refund.
Loading and unloading have never been easier. The majority of our car trailers are equipped with a state-of-the-art electric winch, ensuring you can handle heavy loads with ease. And the best part? This premium feature comes at no extra cost, enhancing your trailer hire experience.
We're committed to ensuring your safety on the road. That's why our trailers above 2 tonnes come fitted with advanced electric brakes. Using the cutting-edge Elecbrakes Bluetooth system, you can have peace of mind knowing you're in control, even without a brake controller in your vehicle.
Exceptional value meets top-notch quality. Our small single axle trailers are available for an unbeatable price of just $5 an hour. With no minimum hire period, you have the freedom to only pay for the time you need. It's affordability without compromising on quality, available at all our locations.
Please send us a txt to 0480 375 450 with your order number and requested hire extension or send an email to matt@empiretrailerhire.com
Unfortunately we don't. However we do offer unlimited kilometres with our trailer hire. This means you can take it anywhere, it just needs to be returned to where it was collected from.
We provide a 24hr pick up and return service. So anytime to answer your question :)
Pick up instruction emails are sent at 5pm the day before your hire or immediately if booking the same day. Sometimes our emails end up in spam/junk. If the email hasn't been recieved please call us on 0480 375 450.
No. Our trailers do not come with tie down straps. They are not very expensive and can be purchased from the nearest Hardware or Supercheap Auto.
You need to downlad the free 'Elecbrakes' app from the App store/Google play store.
Once you have the trailer connected to your vehicle, turn your headlights ON, then launch the app and it should automatically connect to the braking system. User information can be found here.
All our trailers have a 7 pin flat plug, however an adaptor to 7 pin small round can be found on the front of the trailer. If you car has a different plug you will need to provide your own adaptor prior to your hire.
If you click on the cart button on any trailer, it will open a detailed view of the trailer. From here you can click the 'check availability' text to see when the trailer is available .
Get Peace of Mind with Our Tyre and Trailer Insurance: Secure your rental against unexpected tyre and trailer damage—no surprises, no stress. Note: Coverage does not include damage due to negligence. Choose safety and simplicity with Empire Trailer Hire. Coverage starts from just $15.