Please send us a txt to 0480 375 450 with your order number and requested hire extension or send an email to matt@empiretrailerhire.com

Unfortunately we don't. However we do offer unlimited kilometres with our trailer hire. This means you can take it anywhere, it just needs to be returned to where it was collected from.

We provide a 24hr pick up and return service.  So anytime to answer your question :)

Pick up instruction emails are sent at 5pm the day before your hire or immediately if booking the same day. Sometimes our emails end up in spam/junk. If the email hasn't been recieved please call us on 0480 375 450.

No. Our trailers do not come with tie down straps. They are not very expensive and can be purchased from the nearest Hardware or Supercheap Auto.

You need to downlad the free 'Elecbrakes' app from the App store/Google play store. 

Once you have the trailer connected to your vehicle, turn your headlights ON, then launch the app and it should automatically connect to the braking system. User information can be found here.

All our trailers have a 7 pin flat plug, however an adaptor to 7 pin small round can be found on the front of the trailer. If you car has a different plug you will need to provide your own adaptor prior to your hire. 

If you click on the cart button on any trailer, it will open a detailed view of the trailer. From here you can click the 'check availability' text to see when the trailer is available .